Bridging the Gap: Why Your Accounting System and Your Service Management Program Should Work Together
January 3, 2025Software: Build vs. Buy
January 3, 2025Announcing the New Customer Self-Service Portal
We’re pleased to announce the NEW Customer Self-Service Portal is now available.
Built using the latest mobile technology, this add-on is available for Miracle Service (SQL) and forms the development platform for all our upcoming portal releases. More coming this year!
Features of the Customer Self-Service Portal
Responsive Design for an Enhanced Viewing Experience
Portal looks excellent on any size screen! Automatically adjusts for phones, tablets, and computer screens so your customers get the best viewing experience.
Customizable Homepage, Shortcut Menus, and Color Themes
Personalize with your company’s branding and preferences. Homepage example screenshot.
Shopping Cart Style for Easy Order Management
Customers add their requested parts and supplies to their shopping cart when creating a sales Order. This is an example of a Sales Order.
Also Read: Five Reasons Your Business Should Be Concerned About Ransomware
Empower Your Customers with Key Features
Your Customers Can:
- Create new service requests
- Order parts and supplies
- View open tickets and service history
- Update meter readings
- View and print their certificates and forms
(Each of these options can be turned on/off by you.)
Examples:
- Job List example
- eForms example
- Meter Update example
Also Read: Is Your Back Office Service Management System Fast Becoming A Pet Elephant?
Learn More About Miracle Service Software
To learn more about Miracle Service software, please visit www.MiracleService.com or call 1-866-463-9368.
