Field Service CRM for your Sales Team
Simplify the Management of your Sales Pipeline
We want your salespeople to be successful and to concentrate on what they do best – selling. Miracle Service Customer Relationship Management (CRM) field service software provides them with the tools they need to optimize their prospect pipeline and drive more sales.
Since all of your customer account information and service history is readily accessible in Miracle Service, why not leverage this investment even further by using it as the basis of your sales team’s lead funnel and your company's service CRM?
With real time access via our web based module and fully integrated into your Miracle Service program, salespeople can view, edit, and share customer information no matter where they are. Field service CRM allows updates to made on fly, freeing up time for other tasks.
Field Service CRM Benefits
- Never drop or lose another lead again
- Reduce the time and costs spent on re-entering data, and free up valuable time to be spent on more productive tasks
- No more miscommunication between departments, which are costly to your business and your reputation
- Power to manage your people and processes more effectively
- Close more deals with Field Service CRM software
Manage Leads
- Keep track of purchase history, preferences, key personal and business information and any other information that will help you build stronger relationships and identify future sales opportunities.
- Manage each lead through the sales cycle to increase customer satisfaction and make more sales.
Quotes and Sales Orders
- Accessing both retail and special customer pricing, salespeople can easily create quotes and orders directly in the Miracle Service database.
- Customize reports to your specifications and export to PDF, Microsoft Word® and Excel®.
Sales Reporting
- With customizable views, salespeople, sales managers and executives have instant access to the reports and real-time information they need to be effective.
- Activity Dashboards provide a clear view of new sales activity, as well as which prospects and customers have been inactive.
Sales Forecasting
- Give salespeople and management a clear view of the sales pipeline and automatically forecast sales to help you better plan your business and service requirements.
Follow-Up
- Schedule follow-ups, meetings and next steps directly into Microsoft Outlook®
Personalized Access
- Miracle Service CRM can be easily be set up to determine the information access level by each individual user.
Grow your Valuable Customer Relationshsips
Your customer and prospect database is one of your most valuable assets. Keeping it up-to-date with CRM software is essential to long term business success. Our CRM software for the service industry is a powerful tool, ensuring that customer data is always up to date and accessible between departments. No more miscommunication and no more lost leads.
Field Service CRM software allows you to streamline your business processes to minimize inefficiencies, letting your salespeople do what they do best: generate revenue for your company.
System Requirements
Click here for a guideline on the minimum system requirements for Miracle Service and its field service CRM module.