Do you need to find another good technician?
January 4, 20253 Tips to Manage a Service Program for a “Serviceless” Printing Fleet
January 4, 2025
Upgrade to Miracle Service Version 11.1.4.0
We’re pleased to unveil the newest update of Miracle Service, now ready for download. This latest iteration includes a security increase for the Mobile Field Technician Console and includes some customer requests. We encourage you to upgrade to take advantage of the new features and fixes. Key highlights include:
Two-Factor Authentication for Mobile Field Technician Console
The Mobile Field Technician Console now has the optional features for two-factor authentication (2FA). This added layer of web security ensures that your data and access remain protected through a second verification step. With 2FA, your technician and web admin logins are more secure than ever, safeguarding your information against unauthorized access. Upgrade now for enhanced protection.
How to: See Knowledge Base article #1076
Batch Adjust Invoice Dates in Miracle Service
The latest version brings you the ability to easily modify the invoice date on Period Billing invoices in bulk. You can now quickly update your invoices to display a specific date, such as the 1st of the month, after running Period Billing.
How to: See Knowledge Base article #1077
New ‘My Preferences’ Options for Service Grid Customization
For those looking for more information options on the service grid, additional field options have now been included in ‘My Preferences’:
New Field Option: Customer ZIP/Postal Code
This is a requested feature by those who do zip-based scheduling.
New Field Option: Service Equipment Description
The feature provides more detail for viewing and searching.
How to: See Knowledge Base article #524
For those yet to join the Miracle Service family, we invite you to experience the full array of features designed to elevate your service management capabilities.
Ready to Upgrade to Miracle Service Version 11.1.4.0?
Go to the Downloads page.
