ATMs and Banking Equipment
For companies that maintain ATMs and Banking Machines, keeping them operational is critical for revenue generation. ATM management software will make managing your installed machines more efficient.
Miracle Service will show you the profitability of each of your installed machines and pinpoint the high cost units that are impacting your company’s profits. By tracking daily service calls through completion, it drives the reliability analysis of each machine giving you critical profitability information.
With Miracle Service you’ll gain capabilities that improve every aspect of your business — from getting technicians to the right place with the right parts on time, to managing contracts, inventory, billing and follow up. When priorities change, the drag-and-drop visual scheduler makes managing those changes simple and straight forward. Our ATM management software is a boon to your business.
- Equipment Service History: Keeping track of your customers’ equipment details and service history is essential. Miracle Service provides you with instant up-to-date client, equipment and service history information, plus quick and efficient service technician scheduling. Centralized ATM management software keeps track of the details.
- Service Contracts: Service contracts are a key component of your service business, and with Miracle Service you can manage them with ease. Dispatchers and technicians can quickly verify customer entitlements, eliminating the costs of providing parts and services not covered under contract. Automated period billings and contract expirations and renewals are quickly accessible, and management can be certain that service level agreements (SLAs) are planned for and met.
- Inventory Management: With complete inventory management for equipment sales & service companies, Miracle Service lets you easily track either serialized or non-serialized parts in your warehouse or on trucks, track usage trends, monitor supply for optimal levels and ensure proper billing for every part used.
Miracle Service is modular so you only pay for the components you need for your business.
Miracle Service manages the complete ATM & banking equipment field management lifecycle, from lead generation and quotation, to service and billing, through repurchase. If you deliver great service to your customers today, with Miracle Service it can be even better: proactive, personalized and exceeding expectations.
Standard Features:
- Service Call Management
- Visual ‘drag & drop’ Technician Scheduling
- Inventory, Parts Management & Stock Control
- Service Contract Administration
- Sales Order Processing & Sales Invoicing
- Purchase Order Management
- Preventative Maintenance
- Management Reporting
- Document Management
Preferred Optional Features:
- Web & Wireless Access – For laptops, tablets & mobile devices
- Accounting Exporter (QuickBooks® & more)