January 2, 2025
We are often asked "which is the best accounting software to use with Miracle Service"? In this article we take a look at QuickBooks Online vs QuickBooks (desktop) as they relate to Miracle Service.
January 2, 2025
Why is an elephant an interesting analogy when we consider the day-to-day running of your business?
January 2, 2025
CRS™ Certificate Retrieval System to become part of the Miracle Service® Management Software Family.
Rice Lake, Wis. March 27, 2015 — CRS™ Certificate Retrieval System will now become a member of the Miracle Service® family of service management software products. CRS is calibration and certificate management software offered by weighing and measurement solutions manufacturer Rice Lake Weighing Systems® to help scale dealers and their technicians perform onsite calibrations and enter data directly into a handheld device. As well as having the ability to print calibration certificates from the web-based data management system, CRS provides a secure online asset maintenance history and documented inventory of assets.
January 2, 2025
Customer Satisfaction Boost: How Mobile Field Service Software Enhances Client Interactions In today’s competitive business environment, providing exceptional customer service is crucial for any company looking to differentiate itself from […]
January 1, 2025
We know that you would prefer never to need technical support assistance, but if or when you do, we want you to have the best experience possible. Our skilled support team works on a priority basis with calls, voicemail messages, and emails that are monitored and queued for efficiency. Here are a few tips that will help you to get the quickest and most complete response.
DO:
1. Send details! The more complete your description of the problem, the better able our technical support representatives are at providing a complete answer on the first call or email back. Items that help to expedite a solution are:January 1, 2025
TIP 1: DON’T LET HIGH FUEL COSTS BURN UP YOUR PROFITS.
Driving paperwork back and forth to the customer site can send profits up in smoke. Instead, have your technicians complete work orders in the field, entering data instantly through their laptops, tablets or mobile devices. This starts the seamless process of generating invoices right away…
January 1, 2025
Is work being duplicated or are business goals not being met? If so, you might be experiencing an information silo that’s hurting your field service business. Read how to break them down.
January 1, 2025
Nexent Innovations Inc., a globally recognized leader of dealer management software development for the imaging device industry, announced a significant upgrade to its Miracle Service software.
Version 8.0 features an intuitive new user interface that is customizable depending on the roles and requirements of each user. It also offers a robust new search functionality for users to search supplies, parts, and equipment inventory, as well as contract details and service calls.
January 1, 2025
To ensure a happy, satisfied customer base and an efficient field service team, the option of employing mobile technology is no longer considered “nice-to-have,” it has now become a necessity to stay competitive. Here are 3 key considerations when developing your company’s mobile strategy.