Miracle Service - Simplified Service Management            
 

We're pleased to announce the latest version of Miracle Service with new features and enhancements is now available.

Version 6.6.0.7 Highlights

Parts Compatibility: Speed up creating sales orders and invoices and have an easier way to ensure you are selling the right part or supplies to your customers! You can now identify the specific supplies and parts that are compatible with each customer's specific equipment. When a sales order or invoice is being created, only the compatible parts and supply items will be shown in the selection list. This new feature increases efficiency and minimizes return orders.

To enable the Parts Compatibility feature:
- Login to Administration
Go to Button 4 > Inventory > Pricing Options > Turn on Compatible Parts
- In Miracle Service
Go to Customer > Special Pricing > then select the compatible parts/supplies

Price Book: Added to assist companies that manage large parts price lists, creating a Price Book in Miracle Service now gives users a place to store and access parts lists separate from their inventory. Parts can be added to inventory when needed. Supplier's parts files (including item, price, description and more) can be imported directly into your Price Book. (Originally added in v6.6.0.2)

To enable the Price Book feature:
- Login to Administration
Go to Button 4. Inventory > Default Setting > Activate Price Book Importer.
- In Miracle Service
Go to Inventory Control > Price Book

Click Here to read the full Release Notes

 

Customer Web Portal - Version 3.2.4 Highlights

Added up to 5 custom data entry fields to make entering the problem description more efficient and specific. You have the option to make these fields mandatory or not, to ensure you get the information that you need.

Added a "forgot password" link feature to enable your customers to let you know when they have forgotten their password or are having difficulty logging in to your Customer Portal.

Option to hide the 'Reports' menu should you not wish to make that feature available in your portal.

What's Next? A new look for your Customer Portal is coming soon!

Click Here to Upgrade

Product Updates

Miracle Service - v6.6.0.7

Web Portals:

-   Technician - v3.2.1
-   Wireless - v3.3.3
-   Customer - v3.2.4

Upgrade Here

By phone:
e: 1-877-263-9368
Direct:      (905) 206-1828

By E-mail:
support@miracleservce.com

Video Training Center:
Training Center Link

User Forum:
User Foum Link

Knowledge base:
Knowledge Base Link

Download center:
Downloads Link

Technical Notes:
Tech Notes Link


If you are busy and would prefer we do your upgrade for you, we can install up to 2 desktops for just $89.